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Introducing Hubhus Help center: Your Complete Knowledge Base

We've launched Hubhus Support – a complete knowledge base with over 80 articles across 11 categories. Find answers to your questions about automation, booking, integrations, custom fields, and more at help.hubhus.com.

3 min read

We've launched a dedicated Help Center where you can find answers to the most common questions, explore step-by-step guides, and learn how to get the most out of Hubhus.

Visit help.hubhus.com to search through 11 categories covering everything from automation workflows to booking forms, custom fields, and integrations.


What You'll Find

The Hubhus Help Center is organized into focused categories, making it easy to find exactly what you need:

  • Automation & Workflows – Learn how to set up automation rules, status changes, and custom workflows
  • Calendar and Booking – Advanced booking customization, form configuration, and calendar synchronization
  • Campaigns & Lead Management – Campaign setup, search configuration, and lead handling
  • Custom Fields & Data – Field setup, usage in forms, and data structure
  • Email & Communication – Email automation, templates, dynamic content, and delivery troubleshooting
  • Integrations – API documentation, webhooks, and third-party integrations
  • Security & Data Management – Access control, data privacy, compliance, and file storage
  • SMS & Notifications – SMS delivery, templates, and notification settings
  • Users & Permissions – User management and access control
  • Web Resources & Development – Web pages, resources, and custom development
  • Getting Started – Core concepts for API, automation, calendar, and booking systems

Search Guides, Tutorials, and FAQs

The Hubhus Help Center includes a powerful search function that lets you quickly find relevant articles across all categories. Whether you're looking for a specific field name, a troubleshooting guide, or best practices, the search returns instant results.

Each article is written with a clear structure:

  • Step-by-step instructions with code examples
  • Visual examples where relevant
  • Best practices and common pitfalls
  • Links to related articles

Example: Adding Custom Fields to Booking Forms

Here's a quick preview of the kind of content you'll find in the Hubhus Help Center. This example shows how to add custom fields to booking forms:

In the booking form editor, insert fields using the standard Hubhus input syntax:

@input[field-slug]

To make a field required:

@input[project-description; required]

Any field added to a booking form becomes available as a placeholder in emails and automations. Use CTRL+K (Windows) or CMD+K (Mac) to search for the correct placeholder.


Over 80 Articles and Growing

The Hubhus Help Center currently contains more than 80 detailed articles covering the most frequently asked questions and use cases. New content is continuously added based on user feedback and platform updates.

Each category is structured with subcategories for easier navigation:

  • Automation & Workflows includes folders for Automation Rules Basics and Status Changes & Workflows
  • Calendar and Booking has dedicated sections for Advanced Customization, Booking Forms, and Calendar Synchronization
  • Email & Communication covers Email Automation, Delivery Issues, and Dynamic Content
  • Integrations includes API & Webhooks and Third-Party Integrations

Get Started Now

Head over to help.hubhus.com and start exploring. If you can’t find what you're looking for, use the search function or contact us directly.

We’re committed to making Hubhus as transparent and easy to use as possible. The Hubhus Help Center is a key part of that effort. If you believe something is missing, let us know at help.hubhus.com.

Didn't find the answer? Submit a ticket and we'll get back to you as soon as possible.