Stop creating separate booking forms for every scenario—use one form with dynamic resource selection to route customers to the right team automatically.
Why This Matters
If you've ever maintained multiple booking forms just to route customers to different teams, you know the pain. One form for the North region, another for South, a third for premium services—it gets messy fast. Dynamic resource selection lets you replace all those forms with a single, smart form that shows the right resources based on customer choices or lead data.
What You Can Do
- 🗺️ Location-based routing – North region customers automatically see North team resources
- 🔧 Service-specific resources – Premium installations only show certified installers
- 🏢 Customer type differentiation – Business customers see commercial team, residential see residential team
- ⚡ Complex business rules – Any routing logic you can express with conditional statements
How It Works
Instead of selecting resources statically in your booking form, you use placeholder expressions with conditional logic. Here's a simple example:
What happens: Customer selects "North" → System shows only North team resources. Customer selects "South" → System shows only South team resources. One form, automatic routing.
Quick Setup
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Open your booking form and find the Bookable resources section
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Look for "Or, enter bookable resources using placeholders:"
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Enter your conditional expression using resource names, emails, or tag names
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Save and test—customers now see different resources based on their selections
The Bottom Line
Stop duplicating booking forms to handle different routing scenarios. One smart form with dynamic resource selection can replace dozens of static forms, saving you configuration time and making your booking system more maintainable and powerful.
Have questions? Reach out at help.hubhus.com